Fixed rules
If this happens, do that. The process cannot do anything other than what you defined. Predictable down to the last step.
Process automation for small firms · Bern
We are a small workshop in Bern. We take one process that costs your team hours every week, rebuild it as an automation, and hand it over so that you understand it yourself.
Three levels
Most firms need level 1 first. We tell you honestly where your process belongs, instead of selling you the most expensive level.
If this happens, do that. The process cannot do anything other than what you defined. Predictable down to the last step.
The process reads mail, quotes and PDFs and understands what they are about. It still decides nothing alone: the draft comes to you before it goes out.
For cases that rarely look the same. The process checks, acts, follows up and corrects itself. With clear limits and a log of every step.
What we take over
Enquiry in, quote out. Your prices, your tone of voice.
Issued, sent, booked. The reminder goes out by itself too.
Confirmed, reminded, rescheduled. Without a single question to you.
Sorted, answered, filed. You only read what matters.
Zyt calculator
Tick what your team does by hand and estimate the hours per week. You will see straight away what we would talk about over a Kaffi.
How it works
No project dragging on for months. We start with a single process, so you can see whether it works before you invest more.
You tell us what annoys you most during the week. We tell you honestly whether it can be automated. Free, and nobody calls you afterwards.
Your time: 30 minWe spend half a day at your premises and watch how the process really runs today. Then you get a fixed price, not a range.
Your time: half a dayWe build, you test with real cases from your working day. Every week you see where we stand. Whatever does not fit, we change before it goes live.
Your time: 1 hr per weekDocumentation in plain language, training for your team and a number where somebody picks up. From then on the process is yours.
Your time: 2 hrs trainingPricing
We name the exact price after the analysis; before that it would be guesswork. What you see here is the range our projects move in.
Very small firms and associations: ask anyway. We usually find something.
The first process
Garage in the Bern area
Who had which set of wheels in storage each spring and autumn lived in an Excel file and in the owner’s head. Today the process knows which customer has which set and where, gets in touch by itself before the changeover, and proposes an appointment.
We are new and we do not pretend to have twenty references. We have one, it runs, and you are welcome to talk to the firm.
Common questions
No. We build on what you already have: your mail address, your accounting, your spreadsheets. If a switch really were necessary, we tell you beforehand and explain why.
Every process logs what it did and can be stopped. For the first few weeks everything runs with approval, so you see what goes out before it goes out. Only once you are happy do we take the approval step away.
In Switzerland, as far as your tools allow it. Where a service only runs abroad, we tell you before signing and you decide. We work with a data processing agreement under the revised Swiss FADP.
A single process usually two to four weeks from analysis to handover. A company package with several processes takes correspondingly longer, but we switch them on one after another so you do not have to wait.
Then we stop. The processes run on your accounts, the documentation is yours, and we build in nothing that only we can open. That is the whole point of the handover.
Yes. Consulting, documentation and training in German, French or English. Swiss German over the Kaffi.
Contact
Tell us which process costs you the most time. We come back to you on the next working day with a proposed time.