Process automation for small firms · Bern

We handle your quotesinvoicesappointmentsinbox quotes, invoices, appointments, inbox before the Kaffi goes cold.

We are a small workshop in Bern. We take one process that costs your team hours every week, rebuild it as an automation, and hand it over so that you understand it yourself.

  • 01 One process at a time, never the whole office at once.
  • 02 Runs on the tools you already use today.
  • 03 Handed over documented. You do not stay dependent on us.
  • 04 Fixed price per process, no open timesheet.
  • 05 Data stays in Switzerland.

Three levels

Not every process needs artificial intelligence.

Most firms need level 1 first. We tell you honestly where your process belongs, instead of selling you the most expensive level.

01 Autonomy None

Fixed rules

If this happens, do that. The process cannot do anything other than what you defined. Predictable down to the last step.

Trigger Rule Action
Typical
Invoice runs, appointment reminders, data sync
You notice it when
Nobody types the same thing twice any more.
02 Autonomy Limited

With language understanding

The process reads mail, quotes and PDFs and understands what they are about. It still decides nothing alone: the draft comes to you before it goes out.

Mail AI reads Approval
Typical
Quotes from enquiries, sorting the inbox, reports
You notice it when
You correct instead of write.
03 Autonomy High

The process decides

For cases that rarely look the same. The process checks, acts, follows up and corrects itself. With clear limits and a log of every step.

Case Act Log
Typical
Complaints, dispatching, chasing customers
You notice it when
The pile of open items stops growing back.

What we take over

Four processes that come back in almost every small firm.

01

Quotes

Enquiry in, quote out. Your prices, your tone of voice.

02

Invoices

Issued, sent, booked. The reminder goes out by itself too.

03

Appointments

Confirmed, reminded, rescheduled. Without a single question to you.

04

Inbox

Sorted, answered, filed. You only read what matters.

Zyt calculator

What does the manual work cost you per year?

Tick what your team does by hand and estimate the hours per week. You will see straight away what we would talk about over a Kaffi.

Processes running by hand today
hrs/week
hrs/week
hrs/week
hrs/week
hrs/week
CHF per hour, fully loaded
Manual work per year 0hours
Costs you CHF 0
Per week 0 hrs
Go through these numbers

An estimate based on your own figures. Not a quote and not a promise: what actually disappears, we tell you after the analysis.

How it works

Four steps, and you always know where you stand.

No project dragging on for months. We start with a single process, so you can see whether it works before you invest more.

01 · 30 minutes

Kaffi

You tell us what annoys you most during the week. We tell you honestly whether it can be automated. Free, and nobody calls you afterwards.

Your time: 30 min
02 · 1 week

Analysis

We spend half a day at your premises and watch how the process really runs today. Then you get a fixed price, not a range.

Your time: half a day
03 · 2 to 4 weeks

Build

We build, you test with real cases from your working day. Every week you see where we stand. Whatever does not fit, we change before it goes live.

Your time: 1 hr per week
04 · Afterwards

Handover

Documentation in plain language, training for your team and a number where somebody picks up. From then on the process is yours.

Your time: 2 hrs training

Pricing

Fixed price per process. No open invoice.

We name the exact price after the analysis; before that it would be guesswork. What you see here is the range our projects move in.

One process ab CHF 2'900 one-off
  • Analysis and fixed price up front
  • One process, properly built and tested
  • Documentation and training
  • 30 days of fixes included
Enquire
Support CHF 290 per month, cancellable
  • We make sure everything keeps running
  • Adjustments when something changes in the business
  • A number where somebody picks up
  • No minimum term
Enquire

Very small firms and associations: ask anyway. We usually find something.

The first process

We are starting out. This one is already running.

Garage in the Bern area

Who had which set of wheels in storage each spring and autumn lived in an Excel file and in the owner’s head. Today the process knows which customer has which set and where, gets in touch by itself before the changeover, and proposes an appointment.

By hand
Excel and memory
Today
The message goes out by itself

We are new and we do not pretend to have twenty references. We have one, it runs, and you are welcome to talk to the firm.

Common questions

What firms ask us before the first Kaffi.

Do we have to switch software?

No. We build on what you already have: your mail address, your accounting, your spreadsheets. If a switch really were necessary, we tell you beforehand and explain why.

What happens if the automation gets something wrong?

Every process logs what it did and can be stopped. For the first few weeks everything runs with approval, so you see what goes out before it goes out. Only once you are happy do we take the approval step away.

Where does our data live?

In Switzerland, as far as your tools allow it. Where a service only runs abroad, we tell you before signing and you decide. We work with a data processing agreement under the revised Swiss FADP.

How long does a project like this take?

A single process usually two to four weeks from analysis to handover. A company package with several processes takes correspondingly longer, but we switch them on one after another so you do not have to wait.

What if we no longer want you afterwards?

Then we stop. The processes run on your accounts, the documentation is yours, and we build in nothing that only we can open. That is the whole point of the handover.

Do you also speak German and French?

Yes. Consulting, documentation and training in German, French or English. Swiss German over the Kaffi.

Contact

One Kaffi, 30 minutes, and you know whether it is worth it.

Tell us which process costs you the most time. We come back to you on the next working day with a proposed time.

Where
Bern, and on site with you
Languages
Deutsch · Français · English